Home buying is above all an emotional experience. As a buyer, who is going to spend a HUGE amount on
something that I will keep for a long time, I expect the agents and brokers to be sensitive to my feelings and
concerns, and address them with respect and understanding.
That was something Keira, Rachel and Sanna did very well. I have had agents in the past let me know that
my expectations were unrealistic. Maybe so, but I did not find that in these ladies. They respected my
perspective and concerns and addressed them very professionally, with valid explanations and reasons
wherever they may not be met.
I felt I was in good hands from the start, that they would do the right thing by me.